iOS Troubleshooting with a macOS

Retrieving device log can take time in some cases. In particular you don’t have direct access to a console server.

I have shared how to do a troubleshooting using fiddler before:

https://airwatchhk.wixsite.com/euc852/post/using-fiddler-proxy-for-mobile-email-troubleshooing

If you have a macOS handy, you can also get your iOS device connected to your macOS, shoot up the Console app and get real time log while you carry out your test.

Here is a demo video with iOS HUB enrolling. You can see logs coming out from the Console app.

Reference: https://kb.vmware.com/s/article/2960841