In today’s distributed working environment, a remote support tool is necessary to allow IT help desk to help remote users regardless of the location.
I have another post of using Assist for Android support. Assist also other platforms including iOS, MacOS and Windows 10.
I am going to show you the benefits of using Aassist to provide Windows10 remote support.
In addition to remote screen and remote control, here are some of the features from WSO Assist to make it a outstanding support tool.
A virtual keyboard to make typing easier.
Screen recording for training purpose or log purpose.
Whiteboarding and chat to make communication more effective.
Make system information handy to IT help desk.
Assist also supports group troubleshooting. Administrator can invite others to collaborate for a more effective support.
For demo purpose, you can try it out in Testdrive. Assist is available on VMware Testdrive.
Comments